How Remote Supports and Assistive Technology Are Opening Doors to Independence

Freedom at the Touch of a Button

Ask almost anyone what independence means to them, and you’ll hear something simple: making my own breakfast. Choosing when I go to bed. Having a little privacy. Not needing someone to remind me of every single thing.

For people with intellectual and developmental disabilities (IDD), those everyday freedoms matter just as much. And today, a growing set of tools is helping more people reach them. Remote supports and assistive technology aren’t about replacing people. They’re about giving the individuals we serve more control over their own lives, with help ready the moment it’s needed.

What Are Remote Supports?

Remote supports connect a person to trained support staff through technology instead of having someone physically in the room at all times. Think of it as a safety net that stays in the background until it’s needed.

A typical setup might include:

•      Two-way video or audio so the person can talk with support staff anytime, day or night

•      Sensors on doors, beds or stovetops that send an alert if something unusual happens

•      Emergency call buttons that connect instantly to a live person

•      Scheduled check-ins and prompts for things like taking medication or getting ready for work

The key difference from traditional support: the person stays in charge. Staff respond when called or when an alert comes in, rather than hovering over daily routines.

Assistive Technology in Everyday Life

Assistive technology is any tool that helps a person do something more easily or on their own. Some of the most helpful tools are ones many of us already use every day.

•      Smart speakers and voice assistants turn on lights, set reminders, play music or call a family member with a simple spoken request.

•      Picture-based schedules and task apps break routines like doing laundry or cooking into clear, step-by-step visuals.

•      Medication dispensers release the right pills at the right time and alert staff if a dose is missed.

•      Smart plugs and stove shut-offs add peace of mind in the kitchen.

•      GPS and travel apps help people ride the bus, get to work or meet friends with more confidence.

•      Communication devices and apps give people who speak few or no words a way to share their thoughts, needs and choices.

The best technology is the one that fits the person. A tool that works wonders for one individual may not be the right fit for another, which is why planning always starts with what the person wants to do.

Why It Matters: Independence, Dignity and Confidence

Picture a young man who wants his own apartment but needs help remembering to lock the door, turn off the stove and take his evening medication. A few sensors, a medication dispenser and a voice reminder can make that dream realistic, with a real person just a button-press away.

The benefits reach well beyond safety:

•      More privacy. People can spend time alone in their own homes without someone always present.

•      More choice. Individuals set their own schedules and routines.

•      More confidence. Each task done independently builds skills and self-esteem.

•      Stronger relationships. Video calls and messaging make it easier to stay close with family and friends.

•      Better use of staff time. Direct Support Professionals can focus their in-person time on the meaningful moments, like community outings, building skills and simply connecting.

Answering the Common Questions

Families and guardians often have thoughtful questions when they first hear about remote supports. Here are a few we hear most.

“Is it safe?” Remote supports are built around safety. Alerts go to trained staff who can respond right away, and every plan includes a backup for when in-person help is needed.

“What about privacy?” The person and their team decide what technology is used and where. Cameras are never required, and many setups rely only on sensors and audio. Privacy and consent are part of the conversation from day one.

“Will my loved one feel alone?” Technology should add to human connection, not take its place. Remote supports often free up time for more meaningful in-person support, and many people enjoy feeling trusted to manage their own routines.

“Is this right for everyone?” No, and that’s okay. Some people thrive with mostly remote supports, others use a blend, and some prefer traditional in-person support. The goal is always the right fit for the person.

Getting Started in Ohio

Ohio has been a national leader in this area through its Technology First approach, which encourages teams to consider technology as an option during every person-centered planning conversation. Remote supports and assistive technology may be available through Ohio’s developmental disabilities waivers.

At RHA of Greater Dayton, we believe technology works best when it’s paired with people who know and care about the individual. RHA can assist individuals with their technology goals, from talking through what a person would like to do more independently to helping them build confidence with the tools that fit their needs.

Please check out our website at www.rhadayton.com for more information or to contact us.

Independence Looks Different for Everyone

For one person, it’s cooking dinner without help. For another, it’s spending a quiet evening at home alone for the first time. Whatever it looks like, remote supports and assistive technology can help make it possible.

Curious whether these tools could open new doors for you or someone you love? We’d be glad to talk.