People sitting and standing on a covered porch, socializing, with a brick house in the background.

About RHA

Deep Rooted Legacy of Care and Service in the Community.

A group of people standing outside a house, some smiling and looking at the camera, others with neutral expressions. The group includes men and women of various ages, dressed in casual clothing, with a brick house and windows visible in the background.
A three-story brick house at the corner of a street named E Third St and S Garland Ave, with multiple windows, some with air conditioning units, and a front porch with a decorative railing.
Two men playing golf outdoors, one swinging a golf club and the other observing, with trees and a house in the background.

Our History

RHA was founded in 1966 by a group of parents and family members who wanted residential services in the community for their loved ones. Until this time, individuals with disabilities were cared for by large state ran institutions that housed individuals and provided little opportunity for community membership.

The first home was on Lexington Avenue in Dayton. Since then, RHA has grown throughout Montgomery County providing licensed residential services, supported living services, adult day services, respite, drop in / in home services, and transportation services.

A large, old, two-story house with a porch, surrounded by trees and bushes, with a sidewalk and a street in front.

Meet the Team

  • Keith Poynter

    Executive Director of Resident Home Association, bringing more than 25 years of experience supporting individuals with intellectual and developmental disabilities in Ohio. His background in direct support, operations, quality, compliance, leadership and advocacy in the developmental disability community, guides his commitment to person-centered care. Outside of work, he enjoys spending time with family and golfing.

  • Rhonda Rich

    Rhonda, Chief Financial Officer (CFO), has almost 40 years of experience in finance, administration, and organizational leadership. As part of the Resident Home Association leadership team, she is committed to strong financial stewardship, operational excellence, and meaningful relationships with staff, residents, families, and community partners. Outside of work, she enjoys spending time with family and friends and playing golf.

  • Vicki Servais

    Vicki, Director of Operations (DOO), has been with Resident Home Association since 1988, bringing decades of experience supporting individuals with developmental disabilities. She has served in various roles, including Habilitation Planner, Program Manager, and currently Director of Operations. Vicki is passionate about continuous learning and finding new ways to enhance support. Outside of work, she enjoys hiking and traveling.

  • Lori Singer

    Lori, Director of Quality and Compliance (DQ&C) began supporting individuals with disabilities in 1995 as a Direct Support Professional. Since joining Resident Home Association in 1998, she has held several leadership roles and now serves as Director of Quality and Compliance. She is passionate about mentoring others and encouraging growth. Outside of work, she enjoys being a first-time grandmother, knitting, traveling, attending concerts, and family time.

  • Samantha Webb, RN

    Samantha, Director of Nursing (DON), holds graduate degrees in Nursing and Environmental Health Sciences and has dedicated her career to supporting individuals with developmental disabilities. She is passionate about providing education, training, and meaningful support to individuals and their caregivers. Samantha finds this work rewarding and inspiring. Outside of work, she enjoys spending time with family, dogs, and crafting.

Our Mission

As a Provider of Excellence, RHA provides the highest quality support and services to individuals with intellectual and developmental disabilities and their families.

Our Vision

The vision of RHA is provide the highest quality compassionate care to individuals with intellectual and developmental disabilities. As a Provider of Excellence, we are driven to continuously enhance the quality of our services. We strive to cultivate safe, stable environments, guided by a culture of integrity, honesty, and respect.

Our Values

Integrity

We believe in being honest and doing what is right, all the time. We encourage stakeholders to bring concerns up that impact the workplace and outcomes for individuals we serve.

Respect

We believe each person brings something special to RHA. We appreciate the contributions of all stakeholders and always treat each other with dignity.

Open Mindedness

We encourage open dialogue and the sharing of ideas to create an innovative environment where diversity of thought enhances our decision making and adaptability as a provider.

Kindness

We believe in treating everyone with empathy and consideration for their viewpoints and fostering a culture where people feel heard, valued, and supported.

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